@ARTICLE{forbes2007008,
	author = "S. Chowdhury and F. Gibb and M. Landoni",
	title = "Uncertainty in information seeking: a study in an academic environment",
	journal = "Information Processing and Management",
	year = "2011",
	volume = "47",
	number = "2",
	pages = "157-175",
	issn = "0306-4573",
	url = "http://www.cis.strath.ac.uk",
}