@INPROCEEDINGS{heather2004002,
	author = "H. Du and F. Crestani",
	title = "Retrieval Effectiveness of Written and Spoken Queries: an Experimental Evaluation",
	booktitle = "Proceedings of 6th International Conference On Flexible Query Answering Systems",
	year = "2004",
	publisher = "FQAS 2004",
	address = "Lyon, France",
	month = "June",
}